At Chargepod, we offer both our branded products for resale and fully customised items tailored to your branding.
Due to the personalised nature of our products, our shipping policy ensures your order is delivered efficiently while maintaining the highest quality standards.

Processing Time:
Once an order is placed, we require time to design and manufacture your custom products. Typically, this takes up to 30 business days, though it may vary depending on the complexity of your order. If you have a specific deadline, please let us know, and we will do our best to accommodate your request.

Shipping Time:
After processing, your order will be shipped directly to you. We offer a range of shipping options, including standard and expedited delivery. Shipping times may vary depending on your location.

Shipping Costs:
Shipping costs are calculated at checkout based on your delivery address.

International Shipping:
We ship to most countries worldwide. Please note that international shipping times may be longer.

Return & Warranty Policy:
As our products are custom-made, we do not offer returns or exchanges unless the product is defective or damaged during shipping. If you receive a defective or damaged item, please contact us immediately, and we will resolve the issue promptly.

Import Duties & Taxes:
For international shipments, import duties and taxes are pre-paid, so no additional fees are payable by the customer upon arrival.

We take pride in our products and are committed to providing exceptional service. If you have any questions or need assistance regarding shipping, please don’t hesitate to contact us.